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KOIO

<p>Shop Pay is a fast and secure checkout service offered by Shopify, designed to streamline the online shopping experience. It allows customers to save their shipping, billing, and payment information so they can check out quickly on any Shopify-powered store that offers Shop Pay.</p><p>Shop Pay Installments is a buy now, pay later option offered through Affirm in partnership with Shopify. It allows eligible customers to split purchases into manageable payments over time, either interest-free or with interest, depending on the amount and plan chosen.</p>

Shop Pay is a fast and secure checkout service offered by Shopify, designed to streamline the online shopping experience. It allows customers to save their shipping, billing, and payment information so they can check out quickly on any Shopify-powered store that offers Shop Pay.
Shop Pay Installments is a buy now, pay later option offered through Affirm in partnership with Shopify. It allows eligible customers to split purchases into manageable payments over timečeither interest-free or with interest, depending on the amount and plan chosen.

What is ShopPay?

Payments

What forms of payment do you accept?

Is it safe to use my credit card on Koio's website?

When will I be charged?

Can I use a Visa gift card?

Can I change my order?

Do I need an account to place an order?

The product I want is out of stock in my size. Will it be restocked?

How do I add myself to the waitlist for a sold-out style?

How do I know you received my order?

Can I pre-order new styles and colors before they launch?

Can I pre-order styles that have sold out?

How do I pre-order an item?

When will my pre-order arrive?

Can I exchange or return a pre-order?

Orders

Can I change my shipping address?

When will my order ship?

What shipping methods do you offer?

Where do Koio orders ship from?

Can I track my order?

Do you ship internationally?

Will I be charged taxes and duties?

Shipping

What is Order Protection?

I paid for Order Protection, but my package never arrived/was damaged upon arrival. What should I do?

Why was I charged for Order Protection?

Order Protection

What is your return policy?

Can I return my online order at my local Koio store?

How can I make an exchange?

When will my exchange ship?

Do you accept international returns?

What if I want to exchange or return my order after the 14-day window has ended?

What is ShopPay?Updated a day ago